FREQUENTLY Asked Questions
We’ve Got Answers
When can I talk to a Therapist?
Our therapists are available Monday through Saturday. It is our goal to meet with you as soon as possible. We strive to make sure there is a therapist available right when you need them.
How long will I have to wait to see a Therapist?
Typically you can meet with a clinician within a week of scheduling an appointment. You can schedule a visit by calling 860-893-5628.
Can I select my Therapist?
Yes. You can review our Therapist bios. Or, we'll select one for you. All of our therapists are highly qualified.
Do you treat children, couples, and families?
We currently see adults and children over the age of 7. We currently do not offer couples or specialized family therapy. However, family members are pulled in as needed.
Do you prescribe medication?
While we don’t currently have a medication provider on staff, we have multiple community connections and are happy to provide you with a list of highly qualified prescribers.
How much does a visit cost?
We accept insurance (Husky/Medicaid, Cigna/Evernorth, Magellan and Medicare). We are out-of-network with all other insurances. If you do not wish to use insurance, or you don't have mental health coverage, regular visits last 55 minutes and cost $150. We care about our clients and strive to make our prices affordable for everyone. We can work with you on payment plan or sliding scale.
Is Counseling covered by medical insurance?
We accept Husky/Medicaid, Cigna/Evernorth, Magellan and Medicare. Please get to know your mental health benefits before your first visit. We will submit out-of-network claims on your behalf so you don’t have to worry about it.
Can I opt out of using insurance?
If you do not want to use your behavioral health coverage, you have the option to opt out using this OPT Out Form.